Warranty
12-month warranty on refurbished laptops and tablets.
Cover
Shop devices include a 12-month warranty against hardware faults arising in normal use. Cosmetic wear present at sale is described on the listing and is not a fault.
How to claim
Email ithelpdesk@ocrintelligenceit.com with your order number and a short description of the issue. We will confirm the next step.
What happens next
We may troubleshoot remotely first, then arrange repair, replacement or refund as appropriate.
Exclusions
- Accidental damage and liquid damage
- Unauthorised modifications
- Consumables and issues caused by misuse
OCRINTELLIGENCEIT LTD · Company number 16780722 · VAT GB 516610414 · 110 Whitehill Road, Cambridge CB5 8LY. Collection by arrangement only. No walk-in visits.
Questions?
Email info@ocrintelligenceit.com and we’ll help.